Shipping
How much is shipping?
Standard shipping is $5.95 on merchandise subtotals under $35 and free from $35, before discount codes. There are no size or weight surcharges.
How long does delivery take?
Allow 1–2 business days for processing after payment confirmation and another 2–3 business days in transit, or an estimated 3–5 business days overall. Weekends and U.S. public holidays are excluded.
Where do you deliver?
We ship to all 50 U.S. states only. We do not ship internationally, to freight forwarders or to P.O. boxes for oversized items.
How can I track my order?
Use Track order in the footer to see the available options. Sign in to the account used to order, open the order link supplied to you, or email support with your order number. Tracking is available after dispatch; allow 24 hours for the first carrier scan.
Orders and payments
How do I select a size or color?
Open the product page and choose an available option beside the quantity and purchase controls. Review the selected option and its price in your cart before checkout.
Which payment methods are accepted?
The enabled payment provider displays available methods at checkout. Availability depends on the provider, your device and eligibility. Payment is confirmed by the provider; returning to the website alone does not prove a successful payment.
Can I change or cancel an order?
Contact us as soon as possible with your order number. Before dispatch, we can help with an address correction or cancellation and any refund due. Cancellation alone does not mean a refund has already been processed.
Returns
What is the return window?
Request a return within 30 days of delivery. Eligible items must be unused and in original condition and packaging. Hygiene, opened-consumable and final-sale exclusions are explained in Returns & Refunds.
Who pays return postage?
You pay for change-of-mind returns. We pay for damaged, defective or incorrectly supplied items. There are no restocking fees.
What if an item is damaged or incorrect?
Email support with your order number and a photo within 7 days of delivery. We provide a replacement or a full refund at no cost to you.
When will I receive a refund?
Approved refunds are issued to the original payment method within 5–10 business days after receipt and inspection of the return. Bank posting time can vary.
Contact us
Tool Nexora is operated by Tool Nexora LLC.
1220mountain rd pl ne, Ste N Albuquerque, New Mexico 87110 United States
Support email: support@toolnexora.tech
Phone: +1 712 406-6543